Citrix server 2016 start menu not working

Asked by Kevin Nickson. None of the fixes I've tried fix this. Has anyone else had this issue? Have you tried the reg key for the start menu cache problem? The issue is that the Start Menu won't display at all. You click it with the left mouse button and nothing happens at all. I am unable to recreate this but I have a coworker who has the issue and I'm trying to work with her current session to fix. This is a very odd problem. I figured it out actually a fellow engineer figured it out.

We were excluding the! We were NOT excluding! Apparently they can either be excluded together with no problems or they both have to be included. So the problem with the Start Menu not working has returned. If anyone has had this issue, please let me know how you fixed it.

Users click the Start Button and nothing happens. Kevin I am also seeing the same issue. Were you able to find anything else out on this? I have not been able to find a fix for this. I opened a support case with Citrix but they basically said it's a Microsoft issue and closed the case. I'm still looking for the fix and scratching my head. Did you ever find a solution Kevin? I'm having the exact same issues on one of my servers, even with CU2 applied.

citrix server 2016 start menu not working

I have NOT been able to find a fix for this. It's killing me. I have 80 servers right now and it's hit or miss which ones have the issue or not. We get a couple calls a day on this and for the life of me, I can't figure it out. Now check on a working server, export the key and merge it on the faulting server.

Worked for me. You will be able to leave a comment after signing in. Jump to content XenApp 7. Ask question.A list containing the majority of Citrix related Windows Server support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments.

Links may also expire or change so if you find broken links, please again let me know. There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. Add "sppsvc. If the string value is not present, create it. Microsoft Windows Server This has been fixed in Windows 10 Creators Update but there is no mention of a fix for Windows Server This will be fixed in XenApp and XenDesktop 7.

Startmenu problem

Alternatively a private fix "LC" is available from Citrix support. This is a known issue and is currently being investigated. When the VDA is Windows or later, an additional step is required in order to correct the cipher suite list.

Microsoft and Citrix have both released patches to combat this issue. There is also a patch available for XenApp and XenDesktop 7. Resetting the profile fixes the issue. I have the start menu issue too. A reboot seems to fix it temporarily but after a few days it comes back again where clicking on the start menu does not do anything however right clicking on it works fine and I can still access stuff on the desktop. I have the start menu issue too, The start menu becomes unresponsive but right clicking on it works.

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A reboot seems to temporarily fix the issue. If you are using Profile Management, it can be caused by what you have configured in your policies.Can't for the life of me get why the start button doesn't work on Windows Serverit looks like once it was added to the Domain the start button no longer works. The following code example provides a handler for this event that determines whether the clicked cell is a link cell or a button cell and performs the corresponding action as a result.

I don't think my users understand that the Start Menu even exists on Window 7 or They certainly don't use it on either OS. If a program shortcut isn't pinned to the Taskbar or sitting on the Desktop, the program "isn't installed" on the computer. Are you accessing the server directly or via RDP? Does anything come up at all, either via click or right-click?

Does the windows key on the keyboard do anything? I'm assuming you can left click on other icons!? I would have to click the start menu a few times before it would work.

Then I had the same issue when general release came out. No issues with Windows I found that if I toggled all of the start menu options off, closed and then reopened the start menu options and simply toggle them it works.

I think it is related to the "Show more tiles" options. That was almost too easy And, it did the trick! Toggling the Start menu items to off restored the left-click functionality to normal.

I ran into a similar problem and tried all the solutions I could find online - then I tried this and it worked. Simply switch from desktop mode to tablet mode and back.

May not be applicable if you have never remoted in from a tablet but it did the trick for me. Great that this fix is working for so many. Not making any difference in a server remote desktop environment for me. Have had this set like this for months and still having an issue with the start menu not appearing for users every so often.

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It happened to me as well! It Left click on Windows Start button failed!

citrix server 2016 start menu not working

Right click seemed to work. Other users logon and all worked fine! I found out it's the profile which I used to join the domain corrupted. This is what worked for me - only one user profile on RDP session just stopped working while I was logged on!

I had the same issue that the start menu did not work and there was no explanation. After researching for hours I found a issue in the registry with the Windows Firewall, even if the Windows Firewall was turned off.

Try to execute this commands in PowerShell, this worked for me. About 10 seconds after executing the commands the start menu should work again, if the problem is the same that I had.

To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.A co-worker pointed out a solution to an occasional problem that occurs shortly after a Windows 10 upgrade.

The Windows 10 Start menu and Start button not launching. This is a potential sign of far more significant operating system issues, including Operating System corruption or malware intrusion.

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The Windows Club offered a series of solution stepsand later updated the content since a portion of the solution can actually cause greater damage to Windows Josh correctly pointed out that the repair options are unlikely to be understood by most readers and could lead to greater issues. I agree. First Note of Caution: When viewing the articles at The Windows Club or elsewhere — offers for free downloads and repair solutions embedded within the article or on the webpage are seldom a component of the solution.

This link redirects you to Tweakbit. Microsoft is aware of the problem and already offers several alternative solutions. Always start at the software source before you turn to a third party.

Microsoft also has a page updated in February with additional suggestions for troubleshooting Windows Start Menu and Cortana problems.

I add, read the appropriate vendor manual or content first. Once you have done your research regarding this particular issue, you will discover that every solution suggests performing either an update to Windows 10, or a repair using the tools provided by Microsoft for OS repair. By the way, the link provided in the last sentence is the most direct method offered by Microsoft to create a restore point in Windows This is NOT the same as rebooting your system.

Merely sign out and sign back in to see if this resolves the problem. It might be the only resolution you need, depending on the Windows 10 release installed on your system. Keeping your test and repairs simple are always the better first steps. If not, move on to the next solution. It might repair a setting anomaly, but totally removes your ability to capture or view the current system state since the reboot clears active settings. The following alternatives, however, involve a potential repair or full recovery of the OS itself, so you might try the Safeboot option and include a few additional diagnostic steps while in Safe Mode before you proceed.

Safe Mode is designed for diagnostics by limiting the OS variables while you exam or test settings.

citrix server 2016 start menu not working

The problem is apparently related to Windows 10 OS version, and may have been repaired in the more recent Windows 10 releases.

Yet the recent Microsoft Answer pages suggest that the problem is now rare rather than the commonality with which it was occurring shortly after Windows 10 commercial release. According to Microsoft the symptoms were most commonly noticed before the November release identified as version If the version number is not or newer.

You need to update your Windows 10 version. You might want to create a System Restore Point first, although Windows 10 updates typically create Restore Points before installation unless you have Restore Points disabled.

It never hurts to check. This means that you really need to maintain your version updates, because both corrections and enhancements will continue to roll out continuously. Any time you follow a step to correct the root cause of a problem, always test to see if the symptoms have been resolved before you continue. A recommendation missed both on the Microsoft site and third party solutions sites.

Essentially, Microsoft is suggesting that the corruption might exist in an account profile rather than the OS. Give this a shot before you try to repair or rebuild your entire system. This compares the digitally signed Hash value found in the. If the hash values do not match, the file copy found in the. You MIGHT run into issues with drivers or other components installed from third party vendors that do not implement the recommended Microsoft installation processes.

If your system was corrupted by malware, this is NOT a permanent repair, but it should correct the symptoms long enough for you to initiate a more permanent solution. I might try one or the other, but not both. DISM is a.Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.

Customers who viewed this article also viewed. Symptoms or Error Start Menu stops responding to left Mouse clicks and does not show any applications. Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site.

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Email Email address is required. Close Submit. Search Citrix Discussions. Get Additional Support. Open a Case Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. Open a Case Online. Share this page.A list containing the majority of Citrix Profile Management support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments.

Links may also expire or change so if you find broken links, please again let me know.

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There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. Citrix Profile Management 5. Windows 10 and Server build You must add directories and files to the "Directories to Synchronize" and "Files to Synchronize" policy settings.

citrix server 2016 start menu not working

DAT cannot be deleted. This can occur when using Windows 10 Redstone or Windows Server Upgrade to Profile Management 5. DAT time to release any locks.

Setting a value higher than 40 seconds is highly recommended. Alternatively you could disable the deletion of cached profiles on logoff if you did not need it. The use of profiles across different versions of OS is not supported by Microsoft and may cause undesirable behaviour.

It is therefore recommended that profiles covering different Operating Systems are maintained separately and not used across versions. For example, machines running an OS that expect a v4 profile should not receive a v2 profile from Citrix Profile Management and so on.

On the other hand Windows 7 profiles are compatible with Windows Server R2 just as Windows 8 profiles are compatible with Windws Server for example. Upgrade to UPM 7. CUPM logs show "The process cannot access the file because it is being used by another process". Citrix have released a private fix for this issue which causes Profile Management to retry copying ntuser. A fix is also part of Profile Management 7. Citrix Profile Management starts to support Win10 since the version5.

In XenApp 7. Only one particular user cannot open the published application. Any particular error message? After deleting the user profile how many successful application launches do you get before it breaks, just one?

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Try it but do not actually use the application. Recently visited hyperlink on offline document generated from web app does not work on win 10 virtual desktop — Hyperlink changes to light blue but when user goes back to the main page and clicks on another hyperlink, the new one turns light blue and the previously visited link goes to default color, therefore, not maintaining the color change for recently visited link, in fact the color change only stays active for current link.

I even disabled active write back and streaming and still it is the same issue. I would apply process of elimination to this to find out what policy setting or exclusion is causing the problem.

UPM is not configured. Notify me of follow-up comments by email.Asked by Kevin Nickson. None of the fixes I've tried fix this. Has anyone else had this issue? Now check on a working server, export the key and merge it on the faulting server. Worked for me. I did notice before I imported the registry keys that the broken one was missing a few keys under the AppxAllUserStore key.

At least I know what to do to get it going again if it breaks again. We thought is was a MS issue but they pointed us to the article you sent and also this one:. I ran into this issue yesterday in my customers XA 7. The machines are provisioned using MCS. When the user s log on to a published desktop their Start Menu would be fine then all of a sudden would not open when clicked. Right clicking the start menu still works. Fix In order to fix the issue we have implemented a 30second wait time to allow the user profile to be fully unloaded before the system deletes the local user profile.

At no point following the update to the wait time did the Start Menu break. What did you do? You will be able to leave a comment after signing in. Jump to content XenApp 7.

Windows 10 Start Menu Not Working

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Server Start Menu not working Asked by Kevin Nickson xenapp 7. Kevin Nickson Kevin Nickson Enthusiast 26 Members 51 posts. Posted March 14, Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Posted June 28, Posted July 2, Posted July 6,


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